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What are the delivery charges for orders from the Online Shop?
2-3 Day delivery – FREE for full price items Next Day Delivery -  Royal Mail £5.99 Sale Items £3.99   INTERNATIONAL DELIVERY AND PRICES International deliveries will be sent out via Royal Mail European delivery is £8.99 Worldwide delivery is £14.99 CLICK AND COLLECT If you are nearby Kakao by K you are welcome to click and collect your items from the boutique (orders must be collected within 5 days of purchase). If you request this option please contact us 01312263584 or email girls@kakao.co.uk
Which payment methods are accepted in the Online Shop?
We accept Visa, Mastercard, Maestro, Solo, Visa Debit,  Visa Electron and PayPal.
How long will delivery take?
UK customers Free 2-3 Day UK Delivery - Royal Mail All full priced items come with FREE UK delivery as standard on a 2-3 day UK service (when ordered before 2pm Mon-Fri excluding bank holidays). Alternatively you can pay for next day delivery. International Customers Delivery time depends on the postal service in the receiving country.
How secure is shopping in the Online Shop? Is my data protected?
Kakao by K respect the privacy rights of its online visitors and customers and know the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. When a purchase is made on our site we ask for some personal details to create an account. Your data will enable us to complete your order and to notify you about the status of your order or any important changes.   Your Personal Information We collect personal information about you in order to process your order effectively and efficiently and to provide you with the best possible service. The personal information we collect about you when you shop at www.kakao.co.uk includes:
  • Your name · Your address · Your phone number · Your email address · Your credit or debit card details
We never ask for more information than is necessary or store it for longer than necessary and never store your credit or debit card details.
What exactly happens after you place an order?
Once you have placed an order with us online you will receive an email with a unique order number confirmation and detailing your purchase. Once we have packed and posted your order you will receive an email confirming your postal detail.